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FAQs

Answers to Your Most Important Questions

We are happy to offer information about our most frequently asked questions in a range of areas. If you happen to have a question not addressed here, please feel free to contact us directly.  
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Financial Questions

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What is Medicare and how does it work?

Medicare is the federal health insurance program for people who are 65 or older, certain younger people with disabilities and people with End-Stage Renal Disease.

Medicare breaks down into several parts to help cover specific expenses.

Part A: Hospital Insurance
Following a qualifying 3-day hospital stay, Part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some home health care.

Part B: Medical Insurance
Part B covers certain doctors’ services, outpatient care, medical supplies, and preventive services.

Part C: Medicare Advantage Plans
Part C is a type of Medicare health plan offered by a private company that contracts with Medicare to provide Part A and Part B benefits.

Part D: Prescription Drug Coverage 
Part D adds prescription drug coverage to Original Medicare and some other plans offered by insurance companies and other private companies approved by Medicare.

Not sure what kind of coverage you have?

1.  Check your Medicare card.
2.  Check all other insurance cards you use and call the phone number(s) to get more information about your coverage.
3.  Check your Medicare enrollment online at www.mymedicare.gov.
4.  Call 1-900-MEDICARE (1-800-633-4227)

If you have other questions, go to Medicare.gov.

What is Medicaid and how does it work?
How Do I Qualify for Medicaid for Long-Term Care in Indiana?
How to Apply for Medicaid for Long-Term Care as a Married Couple in Indiana?
What is private payment?
Which insurance providers does Mulberry Health accept?

The Admissions Process

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What is needed for admission to Mulberry Health?
What is Pre Admission Screening?
What personal items can/should I bring?
Who do I talk to if I have questions?

While You’re At Mulberry Health

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What is the resident experience like at Mulberry Health?
What is a care plan meeting?
Who will handle the medications I need?
What kinds of therapy are offered at Mulberry Health?
What is a Therapy Companion Visit?
Does Mulberry Health have a medical director?
Does Mulberry Health offer any on-site services?
How will I get to a doctor’s appointment?
Can I take a leave of absence from Mulberry Health?
What kinds of activities are offered at Mulberry Health?
What are the meals like at Mulberry Health?
What are my options for laundry services?
Does Mulberry Health have a Beauty Shop?
What is a resident trust fund?
Can I bring my pet?
Can I decorate my room?
Does Mulberry Health have WiFi?
When is Mulberry Health open for visitors?
What is the community room?
Can I bring my sense of humor?

When it’s Time To Leave

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When can I discharge from Mulberry Health?
What happens once I decide to discharge?
Should I expect a post-discharge follow up call?
Does Mulberry Health offer outpatient therapy?

Working at Mulberry Health

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What is it like to work at Mulberry Health?
Does Mulberry Health offer CNA training classes?
What is the Aspire Scholarship?
Is Mulberry Health an Equal Opportunity Employer?
Can I volunteer at Mulberry Health?

Questions About Care Types

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What is skilled care?
What is short-term rehab?
What is long-term care?
What is independent living?
What is memory care?
What is hospice care?
What is home health care?

Questions? Get in Touch

Mulberry Health is here to help you find what you're looking for.